Refund Policy

This Refund Policy governs the terms and conditions under which refunds are provided for services offered on zakcareers.com ("the Platform"). By using the Platform, you agree to this Refund Policy.

1. Candidate Subscriptions:

Annual Subscription: Candidate subscriptions are annual and provide access to premium features and services for one year from the date of payment.
No Refunds for Usage: Once a candidate subscription is activated, no refunds will be issued for partial or unused portions of the subscription period.
Technical Issues: In the event of a significant and persistent technical issue that prevents a candidate from accessing core subscription features, zakcareers may, at its sole discretion, offer a partial refund or extend the subscription period. The candidate must provide detailed documentation of the technical issue to support their claim.
Cancellation: Candidates may cancel their subscriptions at any time. Cancellation will prevent auto-renewal for the following year but will not result in a refund for the current subscription period.

2. Company Packages:

Annual Packages: Company packages are annual and provide access to specified features and services for one year from the date of payment.
No Refunds for Usage: Once a company package is activated, no refunds will be issued for partial or unused portions of the package period.
Package Downgrades: Companies may request to downgrade their package during the subscription period. However, no refunds will be issued for the difference in price. The downgrade will take effect at the next renewal period.
Technical Issues: In the event of a significant and persistent technical issue that prevents a company from accessing core package features, zakcareers may, at its sole discretion, offer a partial refund or extend the subscription period. The company must provide detailed documentation of the technical issue to support their claim.
Cancellation: Companies may cancel their packages at any time. Cancellation will prevent auto-renewal for the following year but will not result in a refund for the current subscription period.

3. Exceptional Circumstances:

Platform Discontinuation: In the unlikely event that zakcareers permanently discontinues its services, pro-rata refunds may be issued to active subscribers, based on the remaining portion of their subscription period.
Fraudulent Activity: If a payment is determined to be fraudulent, zakcareers will take appropriate action, which may include issuing a full refund.

4. Refund Process:

Refund Requests: All refund requests must be submitted in writing to support@zakcareers.com within 30 days of the payment date, along with detailed documentation supporting the request.
Review and Decision: zakcareers will review each refund request on a case-by-case basis. The decision to grant a refund is at the sole discretion of zakcareers.
Refund Method: If a refund is approved, it will be issued using the original payment method, unless otherwise agreed upon.
Processing Time: Refund processing times may vary.

5. Non-Refundable Items:

Third-Party Services: Refunds for services provided by third-party partners are subject to the respective third-party's refund policies.
Advertising Services: Specific advertising services may have separate non-refundable conditions.

6. Changes to Refund Policy:

zakcareers reserves the right to modify this Refund Policy at any time. Changes will be posted on the Platform, and continued use of the Platform constitutes acceptance of the modified policy.

7. Contact Information:

For any questions or concerns regarding this Refund Policy, please contact: support@zakcareers.com

Important Notes:

This Refund Policy is intended to be fair and transparent.
zakcareers reserves the right to refuse a refund if it believes the request is fraudulent or abusive.
Users are encouraged to carefully review the features and benefits of each subscription or package before making a purchase.